Dental Clinic Manager

We’re different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you’re tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person – whether employee or patient – are just a few of the qualities for which we’re known. We’re a human potential company. Join us and experience the difference of the Desert Sage Way. We can’t wait to meet you.

Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 7,800 annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.

We are looking for an outgoing, compassionate, and hard working individual to join our dental team! If Desert Sage Health Centers and the Dental Clinic Manager position seems like a good fit, then please take a few moments to submit your application! 


RESPONSIBILITIES

1. Day-to-day clinic operations
   1. Champions the dental clinic’s implementation of lean principles, including optimization of daily readiness huddles, use of issue cards and escalation, review of metrics and problem-solving, process improvement efforts and design, education of staff in Lean best practices, and ongoing and regular improvement of standard work and confirmation processes.
   2. Oversees and directs all aspects of day-to-day clinic operations and ensures that they are conducted in accordance with the policies and procedures established by DSHC.
   3. Responsible for provider and patient scheduling to ensure maximum patient access and satisfaction, achievement of productivity goals, and financial viability.
   4. Gathers data and creates reports for daily and monthly productivity and other key indicators, reports results to management, and takes appropriate actions within the clinic to ensure clinical goals are met.
   5. Ensures optimal use of the Electronic Dental Record (EDR) and the Electronic Health Record (EHR) by all clinical staff; participates in ongoing EDR maintenance and development through participation as an EDR Super User.
   6. Responsible for, either directly or by delegating the central supply process and maintaining the annual supply and equipment inventory.
   7. Works in the clinic as a practicing dental team member at least 0.5 FTE or as determined by the Dental Director and/or Operations Director.

2. Program planning and evaluation
   1. Support clinic profitability by optimizing patient flow, improving service utilization, launching new services, maximizing dental integration, and participating in grant applications and funding opportunities.
   2. Consults regularly with providers regarding provider scheduling and performance.
   3. Assists in planning, implementation, and evaluation of dental clinic operations; makes recommendations regarding policies and procedures, goals, projects, and priorities in accordance with DSHC strategic goals.
   4. Collaborates with interdisciplinary teams to ensure coordinated care, seamless patient experiences, and effective communication across services.

3. Quality Improvement and regulatory compliance
   1. Regularly collaborates and partners with the Quality and Development Director to develop improvement projects that improve the quality, safety, cost, growth, and access of the dental department.
   2. Regularly partners with managers across DSHC’s teams to help improve patient care and access in all areas of the clinic, including the optimization of integrated care.
   3. Leads, implements, evaluates, and maintains QI activities and reports for the dental clinic, including participation in the staff quality committee as needed.
   4. Maintains a clean, safe, and compliant work environment according to all federal, state, and local laws and regulations including OSHA, WISHA, and HIPPA.
   5. Investigates problems, adverse events, and patient complaints related to the clinics; determines and carries out appropriate follow-up action according to DSHC policies.
   6. Leads the implementation of consistent and effective dental peer review on a quarterly basis.

4. Supervision and development of staff
   1. Provides direct supervision, orientation, coaching, and ongoing performance management of dental assistants and dental patient registration staff.
   2. Demonstrates well-developed leadership skills. Provides staff training and employee tracking of job competencies, provides appropriate staff development, prepares evaluations; mentors, and coaches staff on performance.
   3. Completes monthly staff schedules and authorizes approval for paid time off (PTO).
   4. Assists in the recruitment of dental staff.
       

Benefits include paid holidays, vacation, health and dental insurance. Salary is DOE.

If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!

Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.