Medical Clinic Manager

United States

Full Time

Manager/Supervisor

We’re different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you’re tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person – whether employee or patient – are just a few of the qualities for which we’re known. We’re a human potential company. Join us and experience the difference of the Desert Sage Way. We can’t wait to meet you.

Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 7,800 annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.

We are looking for an outgoing, compassionate, and hard working individual to join our Behavioral Health team! If Desert Sage Health Centers and the Behavioral Health/Mental Health Provider position seems like a good fit, then please take a few moments to submit your application!

Starting Wage: DOE
Actual compensation will be based on experience and qualifications.
Benefits include paid holidays, vacation, health and dental insurance.

POSITION SUMMARY:
The Medical Clinic Manager is a hands-on leader who ensures Desert Sage clinics run efficiently and deliver exceptional patient care. Overseeing daily operations across multiple sites, including Mountain Home, Glenns Ferry, Grand View, and the Mobile Medical Unit. This role manages workflows, schedules, and team-based care, all while directly supervising Clinical Support Staff (CSS). As both coach and problem-solver, the Clinic Manager drives quality, supports staff growth, and helps every patient experience reflect the heart of Desert Sage Health Centers.

PRIMARY DUTIES AND RESPONSIBILITES

Day-to-Day Clinic Operations & Staff Support

Oversee and direct all daily clinical operations at assigned sites in accordance with DSHC policies and procedures.
Provide supervisory oversight and direct leadership to all Clinical Support Staff (CSS); ensure accountability for performance.
Complete monthly staff schedules: manage and approve PTO, continuing education, and leave requests for CSS and providers.
Design, open, and freeze provider schedules within the EHR.
Maintain and update Daily Management System (DMS) boards at Mountain Home, Glenns Ferry, Grand View, Mobile Medical Unit, and Drive-Thru.
Track, review, and report daily provider productivity and monthly performance metrics; implement adjustments as necessary.
Serve as the last resort Medical Assistant (MA) to ensure clinical coverage as needed.

Program Planning, Facilities and Supplies Management

Conduct monthly clinic site audits to monitor compliance, safety, and workflow effectiveness.
Oversee annual inventory of supplies and equipment.
Manage ordering, stocking, and distribution of medical supplies across all clinical sites.
Ensure maintenance, calibration, and compliance of medical equipment and clinic facilities.
Approve medical invoices and maintain positive vendor relationships.
Assist in the maintenance of standard work and job aids for repeatable and predictable high-quality medical care.

Quality Improvement & Regulatory Compliance

Support quality improvement (QI) activities at assigned medical sites.
Track and report progress toward monthly and quarterly quality measures, including outlying clinics.
Maintain a clean, safe, and compliant environment in accordance with federal, state, and local laws and regulations (e.g., state immunization program, CLIA, HIPAA, ADA).
Investigate problems, adverse incidents, and patient complaints; implement corrective actions in alignment with DSHC policies.
Ensure staff are engaged in continuous improvement and provided time to participate in QI and grant-funded initiatives.
Participate in SQI, HIT, and other organizational committees and working groups as assigned.

Mobile Medical Unit & Outreach

Oversee the clinical operations of the Mobile Medical Unit (MMU) during patient-care events, including staffing assignments and supply readiness.
Ensure the MMU meets minimum patient scheduling requirements and that visits are shifted to telehealth if thresholds are not met.
Ensure that all mobile medical services align with clinical standards, organizational policies, and compliance requirements.

Leadership Development and Professional Growth

Provide coaching, mentorship, and performance evaluations for CSS across all sites.
Ensure staff receive ongoing training, competency validation, and professional development opportunities.
Participate in ICHCA peer groups and other leadership development opportunities.
Collaborate closely with the Medical Practice Manager and peer managers to ensure consistent implementation of best practices across clinics.

PREFERRED QUALIFICATIONS

Bachelor’s degree in healthcare administration, nursing, or related field preferred; Associate degree with a minimum of five years of progressive medical clinic management experience acceptable.
2–4 years of healthcare management, practice management, or supervisory experience.
Fully functional knowledge of EHR systems (Athena preferred).
Proficiency in Microsoft Word, Excel, and Outlook; ability to use web-based applications and other software tools.
Strong organizational, communication, leadership, and problem-solving skills.

WORK ENVIRONMENT

This position operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, filing cabinets and other presentation materials

If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!

Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Medical Clinic Manager

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